Job Vacancy: Hire Services Manager
Department: Performance Music (Hire Library)
Contract and Hours: Permanent. Full time, Monday-Friday
Salary: dependent upon experience
Location: London/Harlow, Essex (with some scope for hybrid working)
Closing date: 7 May 2023
Faber Music’s Hire Library is a vital part of our operations and facilitates the performance of our works across the world. Reporting to the Director of Performance Music, you will lead our small and highly professional Hire team (based in Harlow, Essex) to provide a first-class service to our customers and publishing colleagues. We are open to the role being based at our Harlow site, or for the candidate to be based in London and to split their time between both sites.
- Managing the Hire Library team to ensure the highest levels of customer service and support
- Leading innovations and efficiencies of Hire Library systems and procedures (including digital delivery)
- Setting hire tariffs and policies in collaboration with the Head of Business Affairs
- Providing customer support and troubleshooting
- Facilitating orders and processing them through our Hire Library Management System, issuing additional licences where necessary
- Collaborating with departments across the company to ensure timely delivery of and invoicing for new works (Editorial, Accounts, Dispatch)
- Facilitating the sale and dispatch of print-on-demand items
- Liaising with Faber Music’s network of agents around the world and those publishers to whom we act as agents (eg. Bärenreiter and Peer Classical)
- Liaising with Editorial about new additions to the catalogue, status of performance material, and music-related queries from customers
- Ensuring highest production standards for new scores and performance material
- Planning and implementation of Hire Library budget
- Tracking and reporting of hire activity (including broadcast)
- Exemplary verbal and written communications skills
- Good knowledge of and passion for classical music (including contemporary repertoire)
- An aptitude for digital technologies and the ability to quickly learn new programmes and platforms.
- High level of accuracy, attention to detail, flair for organisation, and problem solving
- The ability to work effectively as part of a team and think laterally.
- Some management experience.
- Bachelor’s degree in music and/or practical music experience
- Previous music library experience (eg: orchestral librarian)
- Proficiency in languages
To apply, please send a CV and covering letter to: firstname.lastname@example.org with ‘Hire Services Manager’ in the subject line.
Faber Music was founded in 1965, as a sister company to the distinguished publisher Faber and Faber. More than fifty years on, the company is one of the leading independent British publishers of printed pop and educational music. Built upon repertory works by Arnold, Britten, Holst and Vaughan Williams, Faber Music’s performance catalogue comprises a distinguished list of composers that includes Thomas Adès, George Benjamin, Jonathan Harvey, Anders Hillborg and Oliver Knussen. Several generations of internationally recognised composers are featured: from Peter Sculthorpe and Nicholas Maw to Colin Matthews and David Matthews; from Julian Anderson and Tansy Davies to Francisco Coll, Tom Coult and Martin Suckling. Recent signings include Lisa Illean, Oliver Leith, and Cassandra Miller.
Faber Music is committed to creating a diverse working environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds and welcome applications from anyone whose background is currently under-represented in the industry. All qualified applicants will be fully considered without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
No agencies please. We will endeavour to respond to all applicants but if you do not hear from us within 14 days of the closing date then you will not have been successful.
In accordance with the Data Protection Act (“DPA”) 2018, and the UK General Data Protection Regulation (“UK GDPR”) , your CV and all personal information contained therein or within other correspondence in relation to an application will only be used in relation to the recruitment of the position in question, unless we receive explicit consent from you to keep it on our files for future reference. The personal data of unsuccessful applicants will be deleted at the end of the recruitment process.